We're HiveHQ. We help brands grow on TikTok Shop.

We identified your professional contact details through business and professional sources because your company appears to sell on TikTok Shop or operate in a relevant commercial area. We contacted you because we believe our services may be relevant to your business role.

This notice explains what information we use, where we got it, why we use it, who may process it, how long we keep it, and how you can ask us to stop.

HiveHQ is the data controller for the professional and business contact information described in this notice.

HiveHQ
6955 N Durango Dr, Ste 1115, #806
Las Vegas, NV 89117
United States

Questions about your information: privacy@hivehq.ai

We may hold professional and business contact information, including:

• Your name
• Your job title or professional role
• Your work email address
• Your company's name and website
• Publicly reported information about your company, including relevant business or market information
• Your public LinkedIn profile or other public professional profile
• A work telephone number, where available

We do not use personal email addresses, home addresses, or personal telephone numbers for this outreach. Our systems automatically exclude personal email addresses.

We do not collect or use sensitive personal information for this purpose, such as health information, racial or ethnic origin, religious beliefs, political opinions, trade-union membership, sexual orientation, biometric information, or criminal-record information.

We obtain professional and business contact information from business and professional sources, which may include:

• Your company's website and other publicly available business information
• Public professional profiles, including LinkedIn
• Public business registers, including Companies House
• Business contact and lead-generation databases, including Apollo
• TikTok Shop and market-intelligence platforms, including Kalodata and Echotik
• Data-enrichment services, including Pipl
• Other publicly available or commercially available business-information sources

We did not obtain your information directly from you. We provide this notice so you can understand how your information entered our business-contact process.

We use your professional contact information to identify relevant contacts at UK corporate businesses and to contact them about HiveHQ's products and services where we believe those services may be relevant to their business.

We do not sell your contact details or use them for unrelated purposes.

We rely on legitimate interests under Article 6(1)(f) of the UK GDPR.

We have considered the purpose of the processing, whether using professional contact information is necessary for that purpose, and the impact on individuals' privacy and rights. We consider that relevant B2B outreach using professional contact information can be reasonably expected in a commercial context, particularly where the information is publicly available or obtained from business-information sources.

We keep the information limited to what we reasonably need, use it for relevant business communications, and provide a straightforward way to object or opt out.

Our legitimate interests assessment is documented internally. You can ask us for information about that assessment.

We do not sell your information or provide it to other companies for their own marketing. We use selected technology and data providers to help us identify, verify, store, and communicate with business contacts. These fall into the following categories:

• Customer relationship management and contact-management platforms
• Business contact and company-information databases
• Market-intelligence platforms covering TikTok Shop and e-commerce
• Contact-data enrichment services
• Email verification services
• Email sending and outreach platforms

These providers may process information on our behalf or as independent providers, depending on the service and the applicable contractual arrangement. We take appropriate steps to ensure that providers handling personal information protect it and use it only for permitted purposes. We keep a current list of the specific providers we use, and you can request it by contacting us.

HiveHQ is based in the United States, and your information may be processed outside the UK by our team and our service providers. We are reviewing our transfer arrangements with each provider and will apply the appropriate safeguards required under UK data protection law.

Our outreach is directed only at registered corporate businesses. We check every company against the Companies House register before contact and exclude sole traders and individuals.

We contact people by email and through professional networking platforms, including LinkedIn. We do not use this process for telephone marketing or SMS.

We normally keep business-contact information for up to 24 months from the date we collected it, unless we have a documented reason to retain it for longer, such as an ongoing business relationship, an unresolved request, or a legal obligation.

If you object to direct marketing, we may retain limited information necessary to record and respect your objection so that we do not contact you again. This may mean keeping a minimal suppression record even if other information about you is deleted.

If you do not want to receive marketing communications from us, any of these options works:

• Click the unsubscribe link in an email from us
• Reply to our email and tell us to stop
• Send an email to privacy@hivehq.ai

We will record your objection and suppress your contact details from future direct marketing. We will not ask you to explain why you want to stop.

Depending on the circumstances, you may have the right to:

• Ask for a copy of the personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Ask us to delete your personal information
• Ask us to restrict how we use your information
• Ask for certain information in a portable format
• Object to processing based on legitimate interests
• Object at any time to the use of your personal information for direct marketing

You can exercise these rights by contacting privacy@hivehq.ai. We normally respond within one month. If a request is particularly complex, the law may allow us to extend the response period, and we will explain this to you.

We do not use your personal information to make decisions about you solely through automated processing that produce legal or similarly significant effects.

We may use business information, data-enrichment tools, or other technology to help identify relevant business prospects for our outreach. This does not determine your legal rights or access to services.

We use appropriate technical and organisational measures designed to protect professional and business contact information against unauthorised access, loss, misuse, or disclosure. Access is limited to people and service providers who need the information for the purposes described in this notice.

If you believe we have handled your personal information incorrectly, please contact us first at privacy@hivehq.ai so that we can investigate and respond.

You also have the right to complain to the UK's Information Commissioner's Office (ICO).

Information Commissioner's Office
Website: ico.org.uk
Telephone: 0303 123 1113

If our information practices change materially, we will update this notice and change the 'Last updated' date at the top.